While employee engagement continues to be a hot conversation topic in the HR press and throughout organizations, moving from knowing to doing has proven difficult—and even counterproductive in some cases. In many organizations, shining a light on engagement has only made matters worse—especially when an organization has surveyed employee perceptions and then made very little effort to do something about improving those perceptions.
When that happens, organizations find themselves with falling engagement scores and increasing apathy from employees about participating in continued surveys. As a result, many engagement initiatives are stalling, and some are even in danger of being quietly discontinued.
Dr. Drea Zigarmi, a founding associate and Director of Research for The Ken Blanchard Companies who has been studying employee engagement since 2006, believes organizations can achieve the results they are looking for if they are disciplined in the way they measure, plan, and roll out engagement initiatives.
In the September…
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